NOTE:
THE POLICIES CONTAINED HEREIN ARE REFERENCED FROM THE EXPLORE! 2009 CONTRACT
AND LIABILITY RELEASE.
No Credit/Refund will be given for missed
classes. Art, Music and Dance Students
have the opportunity to take unlimited make-up classes with an excused
absence. Student or Parent/Guardian must
notify the studio 24 hours in advance of an absence for a valid excused
absence, however studio directors have discretion for special circumstances. Pre-K program students may have an option to
make-up class within the same week of the class missed. Please consult the Pre-K director for make-up
options. Explore! can not offer make-up
classes retroactively. Art and Dace
students are encouraged to make up classes by attending another class of an
appropriate level. Music students have
to option of attending make up class with an instructor on Saturdays only. Makeup lessons cannot be offered for classes
held in outbound locations (outside of the studios) because our availability at
those places depends on that particular location’s schedule. In some cases, a
makeup may be offered for those classes at a nearby studio.
There is a 5 month minimum sign up period (This is
done for the benefit of the students, parents, instructors and Explore!). We have found that children who consistently
attend and complete the first five months generally tend to go on to excel in
these activities. All withdrawals and
other account changes must be submitted by the account holder either by use of
our online form. Notice of withdrawal must be received 30 days
in advance of withdrawal. Withdraw can
not be done retroactively. Instructors
are not authorized to make or validate changes in enrollment or fees. Because Pre-K spaces are offered on a
semester basis and classes can not be filled once a session has begun, no
refunds are available.
At Explore!, we realize that there are always
extenuating circumstances. Such cases
must be submitted in writing to the above email address and will be decided on
a case by case basis.
We intend for every Student entering our Studios to
have fun while at the same time, respecting the rights of others. This means
disruptive or abusive behavior is not accepted. Poor behavior may result in
dismissal with no refund. Students are
encouraged to have fun as long as the fun is not at the expense of others.
When an Instructor determines a Student’s behavior
is disruptive to the class He/She may require the Student to sit out of
activities until Instructor determines the Student is ready to continue. If the Instructor deems it appropriate the
Student may be asked to leave class for the remainder of the session. The instructor will inform the Program
Director of the behavior and the Program Director will discuss the issue with
the Parent. Further, Explore! reserves
the right to terminate lessons to any Student(s) without notice, in such a case
a refund for unused lessons/camps will not be given.
Explore! believes in a safe learning/working
environment. To reduce the risk/threat of flu and other communicable illnesses
please keep your child at home if he/she has Lice, skin irritation caused by
Poison Oak/Ivy or is exhibiting symptoms including: Cough, fever, nausea, vomiting, body aches
etc. Missed classes can be made up in
accordance with our Absence and Make-Up Policy.
We welcome all who wish to attend one of our programs.
Please inform us when registering in writing of any physical or emotional
condition, or learning differences in advance so that we ensure a fulfilling
experience. You may also discuss, in confidence, any conditions with your
specific Instructor.
ART PORTFOLIOS AND CLAY:
Each semester work must be collected or anytime a student withdraws or
at the end of the school year. Explore!
cannot be held liable for artwork after that time.
INCLEMENT WEATHER/SNOW DAY CLOSINGS:
In the event of unsafe road conditions and extreme inclement weather,
classes may be cancelled. Explore! does
not automatically follow local public school closings, but closings will be
posted on the local Television channels (including WRAL in the Triangle area),
and on www.explorebeyondschool.com.
There will be a make up schedule for any Explore! closings due to weather/snow
days.
HOLIDAYS:
Explore! does not follow local public school calendars regarding closings and
holidays. We offer our classes to families from numerous schools (including
home school) and religious backgrounds and simply cannot observe every holiday.
We also seek to keep their schedules as regular as possible and many children
want to come to class even if they had no school that day.
Please refer to the Explore! Calendar for specific closing dates, holidays and
special events.
Outbound locations often follow different calendars that are in sync with the
specific location - please confirm the dates when there is no class at the time
of your registration.
From time to time
Explore! may find it necessary to update or refine this Contract and the
policies contained herein. Account
holders will be notified in writing via email or letter of any change in
policy.
Each program within Explore! may have its own
policies/guidelines with regard to punctuality, attire, guests and visitors,
food, drinks, toys and cell phone use.
The Program Director or Instructor will review these policies with
students and account holders at the beginning of the term. We ask that you follow these guidelines for
the benefit of all participants in the program.